OUR BUSINESS

Let’s partner to win the game of your Salesforce digital transformation!

Hey, you ! Are you looking to provide an amazing experience for both your team and your customers? And a great Digital Transformation journey to achieve this?
You’ve come to the right place ! We provide 360° services around your Salesforce projects, from the strategic phase to the implementation and evolution phases. We do that across various business processes, in order to help you find, win and make your customers happy, as well as your team!

workflow

At Novera, we want to partner for success in your Salesforce digital transformation. This is why we designed a methodology to accompany you towards this journey before the project, making sure we plan everything properly, during the project, building the tool and rolling it out, and after the project, supporting evolutions from your business and from Salesforce, to keep you to the top !

PLAN

PLAN

plan your project

Let’s define your project, support your digital strategy, identify key KPI’s where we could add business value with Salesforce, make the architecture of your success and scope the implementation.

Users and customers journeys

Let’s define together how to give a great experience to both your customers and your team, making them happy and maximizing your efficiency!

BUILD

BUILD

During the build part, we take care to analyze, architect, configure, develop, integrate, manage the development lifecycle of all scoped features and data, with an agile methodology centered toward adoption and business value.

find customers

Identifiy new prospects and engage with them in a personal way, with Salesforce Marketing Cloud and Pardot.

Win more deals

Follow-up on your business opportunities, and empower your sales to close more deals, faster, thanks to the most intelligent CRM, with Sales Cloud and CPQ (Configure, Price, Quote).

make customers happy

Make them happy, providing a unique and personalized customer service across any channel, thanks to Service Cloud and Field Service Lightning.

engage with partners and customers

Thanks to Community Cloud, engage with your partners and customers to boost your engagement through direct and indirect sales and servicing.

make any app, for any user

Let us unleash the power of Salesforce, making any App for any user, thanks to App Cloud and the AppExchange.

EVOLVE

EVOLVE

Managed services

With our Managed Services, maintain and evolve your application, supporting business and technological changes, for a fixed budget and clear commitment.

salesforce audit

Wondering if you have some issues in your implementation? Lack of Users adoption? Or simply, you want to optimize how you use Salesforce? Let’s plan an audit, so you can get guidance and recommendations.

Are you ready for your Salesforce success ?

Our solutions are tailored for the needs of your company, if you're working in a small business or a multinational. Fill in our form to start your journey towards success !

Contact Us